Contact Us

We value your feedback, questions, and concerns. If you need assistance or have any inquiries regarding our products, orders, or general inquiries, we are here to help. Please feel free to reach out to us using the contact information below:

Customer Support Email: [email protected]
Phone: 304-882-2544

Address:
Other World Clothing Co.
795 Cerullo Road,
Louisville, KY 40202

Our dedicated customer support team is available to assist you with:

  1. Product Inquiries: If you have questions about specific products, sizing, materials, or any other product-related queries, our team will be happy to provide you with the information you need.
  2. Order Assistance: If you need assistance with an existing order, such as tracking information, delivery updates, or modifications, please contact our customer support team, and they will promptly assist you.
  3. Returns and Exchanges: If you wish to initiate a return or exchange, please reach out to us via email or phone, and our team will guide you through the process and provide any necessary instructions.
  4. General Inquiries: For any other general inquiries, feedback, or suggestions, we welcome your message. We value your input and are committed to continuously improving our products and services.

Please note that our customer support team typically responds to inquiries within 24 – 48 hours, excluding weekends and public holidays. We appreciate your patience and assure you that we will address your concerns as quickly as possible.

For urgent matters or immediate assistance, we recommend contacting our customer support team by phone during our regular business hours [insert business hours].

Thank you for choosing Other World Clothing Co. We appreciate your support, and we are committed to providing you with exceptional customer service. We look forward to assisting you!

Sincerely,

Other World Clothing Co.